Términos del servicio

Last updated: 17-04-2026

These Terms of Service (“Terms”) govern your use of the CHAPLIN website and the purchase of products from CHAPLIN. By accessing our website or placing an order, you agree to be bound by these Terms.

1. General Information

This website is operated by CHAPLIN. Throughout the site, the terms “we”, “us” and “our” refer to CHAPLIN.

By visiting our site and/or purchasing from us, you engage in our services and agree to be bound by these Terms, including any additional policies referenced herein.

We reserve the right to update or modify these Terms at any time. Continued use of the website constitutes acceptance of those changes.

2. Eligibility

By using this website, you confirm that:

  • You are at least the age of majority in your country or region, or have permission from a legal guardian
  • You will not use our products for any illegal or unauthorized purpose

3. Products and Availability

All products are subject to availability.

We reserve the right to:

  • Limit the quantities of any products
  • Discontinue products at any time
  • Refuse or cancel orders at our discretion

We make every effort to display products as accurately as possible. However, we cannot guarantee that colors and images are perfectly represented on all devices.

4. Pricing and Payments

All prices displayed on the website are shown in the selected currency and may vary depending on your location.

Prices may include or exclude applicable taxes (such as VAT, GST, or sales tax) depending on the shipping destination. Any applicable taxes and charges will be clearly indicated at checkout where required.

We reserve the right to:

  • Change prices at any time without prior notice
  • Correct pricing errors, including after an order has been placed

Currency conversions are provided for convenience only. CHAPLIN is not responsible for any differences arising from exchange rate fluctuations or fees charged by your payment provider.

Payment must be completed at the time of purchase using the available payment methods.

5. Orders

By placing an order, you agree that:

  • All information provided is accurate and complete
  • You are authorized to use the payment method provided

We reserve the right to refuse or cancel any order, including in cases of suspected fraud, unauthorized transactions, or pricing errors.

6. Shipping and Delivery

Shipping times and costs are outlined in our Shipping Policy.

Delivery times are estimates and not guaranteed. CHAPLIN is not responsible for delays caused by carriers, customs processes, or unforeseen circumstances.

Any customs duties, import taxes, or additional charges are the responsibility of the customer unless stated otherwise.

7. Returns, Refunds, and Exchanges

Returns, refunds, and exchanges are governed by our Return & Refund Policy.

Please review that policy for full details before making a purchase.

8. Intellectual Property

All content on this website, including but not limited to text, images, designs, graphics, logos, and branding, is the property of CHAPLIN and is protected by applicable intellectual property laws.

You may not reproduce, distribute, modify, or use any content without prior written consent from CHAPLIN.

9. Prohibited Use

You may not use this website:

  • For any unlawful purpose
  • To violate any applicable laws or regulations
  • To infringe upon intellectual property rights
  • To transmit malicious code or interfere with the functionality or security of the website

We reserve the right to terminate or restrict access to the website for violations of these Terms.

10. Limitation of Liability

To the fullest extent permitted by applicable law, CHAPLIN shall not be liable for any indirect, incidental, or consequential damages, including but not limited to loss of profits, revenue, data, or business opportunities.

Our total liability in relation to any product or order shall not exceed the amount paid for that product.

11. Disclaimer of Warranties

All products and services are provided “as is” and “as available”, without warranties of any kind, either express or implied, except where such warranties cannot be excluded under applicable law.

12. Indemnification

You agree to indemnify and hold harmless CHAPLIN from any claims, damages, losses, or expenses arising out of your breach of these Terms or misuse of the website.

13. Governing Law

These Terms shall be governed by and interpreted in accordance with the laws of Hong Kong.

If you are a consumer residing in a country with mandatory consumer protection laws, such laws shall not be affected by this clause.

Any disputes arising under these Terms shall be subject to the exclusive jurisdiction of the courts of Hong Kong, unless otherwise required by applicable law.

14. Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, the remaining provisions shall remain valid and enforceable.

15. Contact Information

For any questions regarding these Terms, please contact us via: